Policy Overview

Thank you for choosing MenClother men’s clothing. Due to the special nature of the product, we currently do not support return or refund services. All sales are final sales. Please carefully confirm the product information, size and style before purchasing.

The reasons for not accepting returns and refunds

Hygiene considerations: Intimate clothing involves personal hygiene issues. For health and safety reasons, it cannot be resold

Customization features: Some products are limited edition customized items with uniqueness

Promotional items: Special offer promotional items are clearly marked as non-refundable and non-exchangeable

Commodity quality guarantee

We promise that all goods undergo strict quality inspection before shipment.

Brand new and unopened status

No flaws and no stains

It is completely consistent with the description on the website

Handling of special circumstances

If the goods you receive have any of the following problems, please provide clear photo/video evidence to contact@menclother.com within 24 hours after signing for them:

Transportation damage: Severe damage to the packaging causes damage to the goods

Wrong item sent: The actual received item does not match the order

Obvious defect: Quality problem visible to the naked eye

After verification, we will provide you with an exchange or points compensation plan (the specific handling method will be determined by us based on the actual situation).

Precautions

Please check carefully before placing an order:

Product style

Size information (refer to our detailed size chart)

Delivery address

Customized products (engraved, special prints, etc.) cannot be cancelled once the order is placed and the production is confirmed

Contact information

If you have any questions, please contact us at 📧 or contact@menclother.com